Exclusive Qualified Leads Last updated: 08/02/2026
These Terms of Service ("Terms") govern your access to and use of the website exclusivequalifiedleads.com (the "Site") and the lead generation services (the "Services") provided by Exclusive Qualified Leads ("EQL," "we," "us," or "our").
PLEASE READ THESE TERMS CAREFULLY. They include a binding arbitration agreement and class action waiver in Section 18, which affect your legal rights. By accessing the Site, submitting an enquiry, purchasing Services, or otherwise using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Site or Services.
1. Definitions
For the purposes of these Terms:
- "Client" means a business, and its authorized representatives, that purchases lead generation Services from EQL.
- "Lead" means a set of contact and qualifying information about a prospective customer, delivered to a Client under these Terms.
- "Prospect" means an individual who responds to an EQL advertising campaign or submits an enquiry through an EQL landing page.
- "User" or "you" means any person who accesses or uses the Site or Services, including Prospects, Clients, and casual visitors.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Services. If you are using the Services on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.
The Services are directed to Users in the United States. We make no representation that the Services are appropriate or available for use in other jurisdictions.
3. Description of Services
EQL provides paid lead generation Services to Clients. Our Services generally include:
- Designing and running advertising campaigns on platforms such as Meta and Google
- Operating landing pages that collect enquiry information from Prospects
Validating and qualifying Prospect information against Client-specified criteria (such as location, budget, and intent)
- Delivering qualified Leads in real time to a Client's CRM, email, or other agreed destination
- Reporting and analytics on campaign and Lead performance
The specific scope, volume, geography, niche, pricing, and any exclusivity applicable to a Client's engagement are set out in a separate written order form, service agreement, or online purchase confirmation (each, an "Order"). In the event of any conflict between an Order and these Terms, the Order controls with respect to the specific engagement.
4. Use of the Site by Visitors and Prospects
4.1 Permitted Use
You may access and use the Site for lawful, informational, and enquiry purposes. If you submit an enquiry through a landing page or contact form, you agree that the information you provide is truthful, accurate, and belongs to you.
4.2 Communication Consent
By submitting your name, email address, and phone number through the Site or a landing page, you agree that EQL and the applicable Client may contact you by email, telephone, SMS text message, and/or automated dialing technology at the contact details you provided, including for marketing purposes, in accordance with applicable law and our Privacy Policy. Standard message and data rates may apply. You may opt out of marketing communications at any time as described in the Privacy Policy.
4.3 Transfer to Clients
You understand and agree that the enquiry information you submit will be transferred to a Client whose product or service matches your enquiry, and that the Client will contact you directly and handle your information under its own privacy practices.
5. Client Accounts and Orders
5.1 Account Registration
To purchase Services, a Client may be required to create an account or complete an onboarding process. You agree to provide accurate, current, and complete information, to keep that information up to date, and to safeguard any account credentials. You are responsible for all activity that occurs under your account.
5.2 Order Placement
Orders may be placed through our Site, by written agreement, or through any other channel we designate. An Order is not binding on EQL until we accept it in writing (which may include email confirmation).
5.3 Onboarding Cooperation
Clients agree to promptly provide any information reasonably required for EQL to deliver the Services, including target geography, service area, niche, qualifying criteria, brand assets, disclosures, and CRM integration details. Delays caused by a Client's failure to provide required information will not entitle the Client to any refund, credit, or extension.
6. Lead Delivery, Exclusivity, and Quality Standards
6.1 Lead Delivery
Leads are delivered in the format and to the destination agreed in the applicable Order (for example, real-time delivery to the Client's CRM, or by email). Delivery of a Lead is complete when the Lead is transmitted to the agreed destination, regardless of whether the Client subsequently contacts the Prospect.
6.2 Exclusivity
Where an Order specifies that Leads are "exclusive," we will deliver each qualifying Lead to only one Client. Unless expressly stated in the Order, exclusivity does not extend to:
- Prospects who independently contact multiple businesses
- Prospects generated from separate campaigns for different niches or geographies
- Prospects who resubmit an enquiry after a defined period
6.3 Lead Qualification Standards
We use reasonable efforts to qualify Leads against the criteria set out in the applicable Order. However, because Leads are generated from consumer-submitted information, EQL does not guarantee that every Lead will convert, respond, or transact with a Client.
6.4 Invalid Leads and Replacement Policy
Unless a different policy is set out in the Order, a Lead may be reported as "invalid" only if it meets one or more of the following criteria:
- The contact phone number is disconnected, not in service, or a non-working number verified by carrier
- The email address permanently bounces on first send
- The Lead is a duplicate of another Lead delivered to the same Client within the preceding 60 days
- The Prospect is located materially outside the Client's agreed service area
- The Lead is objectively fraudulent (for example, a submission using a public figure's name and no genuine intent)
Reports of invalid Leads must be submitted in writing to us at [[email protected]] within seven (7) days of delivery, including the Lead identifier and supporting evidence. We will review each report and, at our discretion, issue a replacement Lead or a credit toward future Services. We do not offer cash refunds for invalid Leads.
The following are not grounds for reporting a Lead as invalid:
- The Prospect does not answer the phone or reply after being contacted
- The Prospect changes their mind, is no longer interested, or has already engaged another provider
- The Prospect's budget or timeline turns out to be different from what was indicated
- The Client did not contact the Lead promptly
- The Lead did not convert to a sale
6.5 Speed to Contact
Clients acknowledge that Lead quality is highly sensitive to speed of contact. We recommend contacting each Lead within five (5) minutes of delivery. Failure to do so may materially reduce conversion rates and is not a basis for reporting a Lead as invalid.
6.6 Non-Circumvention and Restrictions on Lead Use
Leads are provided solely for the Client's own use in connection with the products or services specified in the Order. Clients shall not, without our prior written consent:
- Resell, transfer, share, license, or redistribute Leads to any third party
- Use Leads for any purpose other than the one for which they were purchased
- Upload Leads to third-party advertising platforms as custom audiences, lookalikes, or similar
- Attempt to circumvent EQL by directly transacting with a Prospect outside the intended engagement
A breach of this Section entitles EQL to immediately suspend Services, pursue liquidated damages equal to five (5) times the fees paid for the affected Leads, and pursue any other remedies available at law or in equity.
7. Payment Terms
7.1 Fees
Client fees are set out in the applicable Order. Unless otherwise stated, all fees are in U.S. dollars and are exclusive of taxes.
7.2 Payment and Auto-Renewal
Fees are due in advance unless otherwise agreed. Where the Order provides for recurring billing, Client authorizes EQL to charge the payment method on file on a recurring basis until the engagement is terminated in accordance with these Terms.
7.3 Late Payments
Overdue amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. We may suspend or terminate Services for any overdue amount. Client is responsible for all reasonable costs of collection, including attorneys' fees.
7.4 Chargebacks
Initiating a chargeback without first attempting to resolve a dispute with us is a material breach of these Terms. Client agrees to reimburse EQL for any chargeback fees and for the disputed amount if the chargeback is later found to be improper.
7.5 No Refunds
Except as expressly stated in these Terms or an Order, all fees are non-refundable. Termination does not entitle Client to a refund of any prepaid or accrued fees.
8. Client Compliance Obligations
Clients are solely responsible for their communications with Prospects and must comply with all laws applicable to those communications, including without limitation:
- The federal Telephone Consumer Protection Act ("TCPA") and its implementing regulations
- The federal CAN-SPAM Act
- The National Do Not Call Registry and any state-level do-not-call rules
- State-level telemarketing statutes, including the Florida Telephone Solicitation Act, Oklahoma Telephone Solicitation Act, and any other applicable state "mini-TCPAs"
- Applicable consumer protection, unfair-practices, and licensing laws in the Client's industry
- All applicable privacy and data protection laws
Clients represent and warrant that they will:
- Honor all Prospect opt-out requests promptly
- Maintain accurate internal do-not-contact lists
- Use only compliant dialing, texting, and emailing platforms
- Provide required identifications and disclosures in every marketing communication
- Not use any Lead information in a manner that violates any law
Clients acknowledge that EQL is not responsible for the manner or timing of any Client's communications with a Prospect after a Lead is delivered.
9. Prohibited Uses
You agree not to:
- Use the Site or Services to violate any law, regulation, or third-party right
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to the Site, Services, or any related systems
- Interfere with, disrupt, or attempt to overload the Site or Services (including denial-of-service attempts, scraping, or automated data collection)
- Reverse engineer, decompile, or attempt to derive the source code of any part of the Services
- Use the Site or Services to send spam, malware, or other harmful content
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Site or Services to build a competing product or service
10. Intellectual Property
10.1 Our Rights
The Site, the Services, all campaign creative and landing pages we produce, and all associated software, designs, text, graphics, logos, trademarks, and content are owned by EQL or our licensors and are protected by U.S. and international intellectual property laws. Except for the limited rights expressly granted in these Terms or an Order, we retain all right, title, and interest in and to the foregoing.
10.2 Limited License to Clients
Subject to these Terms and payment of all fees, EQL grants Clients a limited, non-exclusive, non-transferable, non-sublicensable license to use the Leads delivered to them solely for the purpose specified in the applicable Order.
10.3 Feedback
Any feedback, suggestions, or ideas you provide about the Site or Services may be used by us without any obligation to you and without compensation.
11. User Content
If you submit any content to us (including through the Site, an enquiry form, or in connection with providing us with brand assets), you grant EQL a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, and display that content for the purpose of operating and improving the Services. You represent and warrant that you have all rights necessary to grant this license.
12. Third-Party Services and Links
The Site and Services may include or link to third-party services, websites, or content (for example, Meta, Google, LeadConnector/HighLevel, or a Client's own website). We do not control and are not responsible for third-party services, and your use of them is governed by the third party's terms and policies.
13. Disclaimers
THE SITE, THE SERVICES, AND ALL LEADS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by law, EQL disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.
Without limiting the foregoing, EQL does not warrant that:
- Any specific number or percentage of Leads will convert to sales, appointments, or paying customers
- The Services will produce any specific return on ad spend or business result
- Every Lead will respond to the Client or be reachable
- The Site or Services will be uninterrupted, timely, secure, or error-free
- Any content is accurate, complete, or reliable
No advice or information obtained from EQL, whether oral or written, creates any warranty not expressly stated in these Terms.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) EQL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SITE, THE SERVICES, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STATUTE, OR OTHERWISE, AND EVEN IF EQL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
(b) EQL'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SITE, THE SERVICES, OR THESE TERMS SHALL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY CLIENT TO EQL IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS (US$100), WHICHEVER IS GREATER.
(c) THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.
15. Indemnification
You agree to defend, indemnify, and hold harmless EQL and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your breach of these Terms
- Your violation of any law or the rights of any third party
- Your use of the Site or Services
- For Clients: your communications with any Prospect, your use of any Lead, and any claim brought by a Prospect against EQL arising from a Client's conduct (including any TCPA, do-not-call, or state telemarketing claim)
We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate with us in asserting available defenses.
16. Term, Suspension, and Termination
16.1 Term
These Terms apply from the date you first access the Site or Services and continue until terminated as provided here or in an applicable Order.
16.2 Termination for Cause
Either party may terminate an engagement immediately upon written notice if the other party materially breaches these Terms or the applicable Order and fails to cure the breach within ten (10) days after written notice (or immediately for breaches not capable of cure).
16.3 Termination by EQL
We may suspend or terminate your access to the Site or Services at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or created risk or legal exposure for EQL.
16.4 Effect of Termination
Upon termination, all rights granted to you under these Terms cease. Sections that by their nature should survive termination (including Sections 6.6, 7, 10, 11, 13, 14, 15, 18, and 19) will survive.
17. Force Majeure
Neither party will be liable for any failure or delay in performance (other than payment obligations) caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, internet or platform outages, changes in law, or actions of third-party platforms such as Meta or Google.
18. Binding Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
18.1 Informal Resolution
Before starting a formal proceeding, the parties agree to first attempt to resolve any dispute informally by contacting us at [INSERT EMAIL] with a written description of the dispute. The parties will negotiate in good faith for at least thirty (30) days.
18.2 Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to the Site, the Services, or these Terms that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (or Consumer Arbitration Rules, if applicable). The arbitration will be conducted in San Diego, California, or by videoconference where permitted. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
18.3 Class Action Waiver
YOU AND EQL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. If this class action waiver is found unenforceable, then the entirety of Section 18.2 will be null and void.
18.4 Opt-Out
You may opt out of this arbitration agreement by sending written notice to [INSERT EMAIL] within thirty (30) days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out of arbitration.
18.5 Exceptions
Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or to enforce Section 6.6 (Non-Circumvention).
19. Governing Law and Venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to Section 18, any action not subject to arbitration must be brought exclusively in the state or federal courts located in San Diego County, California, and the parties consent to the personal jurisdiction of those courts.
20. General Provisions
- Entire Agreement. These Terms, together with any applicable Order and our Privacy Policy, constitute the entire agreement between you and EQL regarding the subject matter and supersede all prior or contemporaneous agreements.
- Amendments. We may update these Terms from time to time by posting a revised version on the Site. Your continued use of the Site or Services after the effective date constitutes acceptance of the revised Terms.
- Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without your consent.
- Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
- No Waiver. Our failure to enforce any right or provision will not be considered a waiver of that right or provision.
- Relationship. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.
- Notices. Notices to EQL must be sent to [INSERT EMAIL]. Notices to you may be sent to the email address on file for your account or through a posting on the Site.
21. Contact Us
Questions about these Terms should be sent to:
Exclusive Qualified Leads
[PO BOX 5122, Chula Vista, CA 91912]
California, United States
Email: [[email protected]]